The services listed below are current police services that we offer through our website, if you have questions regarding police services, please contact the Holyoke Police Department at 413-322-6900.
Office Hours are Monday – Friday from 0700-1500hrs.
Direct Line – 413-322-6961
Any evidence/property to be released will be by appointment only.
Please leave a detailed message to include your name, phone number, case number (if known), and we will return your call as soon as possible.
Any evidence/property related to a criminal case will require an Evidence Disposal Form signed by the District Attorney’s Office prior to being released.
Found (Unclaimed) Property will be held for a period of 30 days.
LTC / FIREARMS LICENSING: **Holyoke Residents Only**
Online Scheduling for New LTC \ Firearm Applications
Firearms permits are processed between the hours of 12:00 p.m. to 4:00 p.m., on Tuesdays and Thursdays. If you have any questions, please call (413) 322-6900 ext. 503.
ALL APPLICANTS FOR A NEW LTC OR FID ARE REQUIRED TO MAKE AN APPOINTMENT FIRST. WALK-INS ARE NOT ACCEPTED AT THIS TIME. TO REQUEST AN APPOINTMENT PLEASE EMAIL firstname.lastname@example.org
First time License to Carry (LTC) or Firearms Identification Card (FID) Applicants are required to have:
- Must be Holyoke Resident
- Commonwealth of Massachusetts Firearms Safety Course Certificate
- Copy of current driver's license
- Proof of address - A recent utility bill, cell phone bill, or another official document with name proving residency
- Copy of Social Security Card
- A bank check, personal check, or money order for the amount of $100.00
o Make check payable to "The City of Holyoke"
o Cash will NOT be accepted
- Two typed letters of reference with original signatures
o Cannot be a relative
- A completed application with original signature. Photocopies will not be accepted.
Will only be Processed Within 30 Days of the Expiration Date
If you are applying for a renewal of an existing LTC or FID, applications are required to have.
• A photocopy of your existing LTC or FID
• A completed application with original signature. Photocopies WILL NOT be accepted.
• A bank check, personal check, or money order for the amount of $100.00 (This fee is waived for applicants 70 years of age or older)
o Make check payable check to "The City of Holyoke"
o Cash and Credit/Debit Cards WILL NOT be accepted
Renewals may be dropped off at anytime at the Holyoke Police Department located at 138 Appleton St.
Holyoke Police Department
138 Appleton St.
Holyoke, MA 01040
TAG SALE PERMITS:
Prior to holding a tag sale at your residence, city ordinances requires the owner of the property obtain a permit from the police department. Tag sale permits can be obtained by the owner of the property coming to police headquarters with their photo ID and $5 cash. Only 3 tag sale permits will be issued to an address a year.
TAXI LICENSE APPLICATIONS:
File Taxi/Livery applications with the Records Division during the hours of 8:00 a.m. to 4:00 p.m., Monday through Friday. Requirements at submittal time include a valid MA License, two passport-size photos, and a $5.00 application fee. Applicants must complete the application process in person at the Holyoke Police Department Records Division. To expedite the process, you may chose to fill out a copy of the Taxi Application form found here and bring the completed copy with you to the police department to complete the process. For any questions, please call (413) 322-6970.
SEX OFFENDER REGISTRATIONS:
Sex Offender Registration are processed in person Monday-Friday, 7:00 a.m.-3:00 p.m., Picture ID required with two documents for proof of address.
City of Holyoke Ordinances requires city businesses and residence to register their alarm system with the police department. The current fee for an alarm registration is $25. For your convenience, a copy of the registration form is available on this website. Once completed, please bring the completed form and $25 (cash or check made out to the City of Holyoke).
FINGERPRINTING: (NO FINGERPRINTING SERVICE UNTIL FURTHER NOTICE)
Those requiring fingerprints services for employment and background checks are offered Thursdays 12:00 p.m. – 2:30 p.m.
Requirements: ***MUST BE SYMPTOM FREE & WEAR N95 MASK***
1) Must be a city of Holyoke resident. 2) Must provide 2 of your own fingerprint cards. 3) Two forms of identification with one having a photo. 4) $15.00 cash.
CRIMINAL OFFENDER RECORD INFORMATION (CORI) PERSON REQUEST:
To learn about a person’s criminal history, you can request a criminal record check be performed. Massachusetts has 2 types of criminal records. Name-based court arraignment records, also known as CORI, are created and maintained by the Massachusetts courts. Fingerprint-supported arrest records, which are created by police departments at the time of arrest, can contain information about both state and national arrests.
VOLUNTARY CAMERA REGISTRATION:
The information provided about you and your camera system will be for official use only. Your personal information will remain confidential and not be distributed except as required by law or court order. This program is entirely voluntary, and you can withdraw consent of your camera information at any time. If necessary, the City of Holyoke Police Department may contact you directly, utilizing the information provided by you at time of registration, to request the appropriate video surveillance footage. Any footage containing or related to criminal activity collected by the Holyoke Police Department may be utilized as evidence during any stage of a criminal investigation/proceeding. Under no circumstances shall the registrants construe that they are acting as an agent and/or employee of the City of Holyoke and/or the Holyoke Police Department through this program. The Holyoke Police Department will not request or obtain direct access or remote access to the camera equipment, security footage or cloud storage data. The Holyoke Police Department in no way requires registrants to keep systems in functioning order. If your system becomes unavailable, please notify us so we can remove it from our registry. If you are a victim of a crime, please contact the police do not assume we will automatically come looking for video evidence.
This application must be filled out completely as directed, signed by applicant, signed by the Chief of Police, and returned to COMMONWEALTH OF MASSACHUSETTS DIVISION OF STANDARDS with the fee before a license will be issued.
LOUD SPEAKER PERMIT:
The loud speaker permit application must be submitted to the Chief’s Office at least ten (10) days before the event.
MOTOR VEHICLE OPERATOR CRASH REPORT:
M.G.L. Chapter 90, Section 26 requires a person who was operating a motor vehicle involved in a crash in which (i) any person was killed or (ii) injured or (iii) in which there was damage in excess of $1,000 to any one vehicle or other property, to complete and file a Crash Operator Report with the Registrar within five (5) days after such crash (unless the person is physically incapable of doing so due to incapacity). The person completing the report must also send a copy of the report to the police department having jurisdiction on the way where the crash occurred. If the operator is incapacitated but is not the vehicle’s owner, the owner is required to file the crash report within the five (5) days based on his/her knowledge and information obtained about the crash. The Registrar may require the owner or operator to supplement the report, and he/she can revoke or suspend the license of any person violating any provision of this legal requirement. A police department is required to accept a report filed by an owner or operator whose vehicle has been damaged in a crash in which another person unlawfully left the scene even if damage to the vehicle does not exceed $1,000.
REPORTING A MISSING PERSONS:
In an emergency, call 911.
In all other situations, dial non-emergency number: 413-322-6900 to initiate a Missing Person Report.
After contacting Police to file a Missing Person Report, and prior to Police arrival, please review and complete, as much as possible, of the following pages. This will assist Police to conduct a Missing Person investigation thoroughly. Please provide as much accurate information as possible. Provide a copy of this questionnaire to Police.
IMPORTANT NOTICE: This form alone is not a missing person report.
The information collected on this form is confidential and will be used for the purpose of the Missing Person Report. The form will be appended to the Missing Person Report.